Frequently Asked Questions
Learn more about Whiteski Digital using our frequently asked questions. If you can not find answers to any questions you might have, no need to worry, contact us via the button below.
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Our services
Do you work with small businesses?
Absolutely. As you see in the above section we work with any business, no matter what size or stage you are at. We have the expertise and tools to help you.
Can we change the services we use month on month?
Of course you can. Ultimately your business may have different campaigns month from month that need to be worked on. Essentially you will be paying for our expertise so the budget may change depending on what you require. We are flexible so this would always be discussed in advance.
Do you talk us through what you are doing?
We always set out what we are planning before work is completed or posted online. We make it our mission to understand your needs from day 1. At the beginning of each month we will have a call discuss the month ahead so we are in complete understanding about what we are doing.
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Contracts
Am I tied into a long contract?
In short, no. We do love to work with businesses for the longer term as it gives us an opportunity to build stronger relationships and get results.
Can you do short term projects?
Yes we can. We have worked with businesses who are between staff or require our services for a one off basis.
How quickly can you start?
That really depends on the service you require. If you are looking for a quick solution to issues we have the ability to start within hours.
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Finance
How much do you charge per month?
It all depends on the services you require. We would always agree a price before we start the month unless we are working on an agreed fixed contract basis.
Do I get it cheaper if I commit to 12 months?
In most instances you will as we are both making a commitment to each other to work together for the long term. It gives us time to learn about you, your industry and customers. When you start any new relationship with a client there is always a learning curve we must undertake to make sure we excel at what we are doing for you.
When do we pay?
Payment must be made within 7 days of our invoice being issued. In the first month we undertake work we kindly ask that a deposit of 50% of the months cost be paid in advance.
